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Canonical Recruitment (October 2024): Open Jobs/Vacancies Application

Canonical Recruitment (October 2024): Open Jobs/Vacancies Application

Canonical Recruitment (October 2024): Open Jobs/Vacancies Application

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you’re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.

Support Engineering Manager

Key responsibilities

  • Management of a professional support team, including skills development and performance management
  • Operational control, shift scheduling, accountability for key performance indicators (KPIs)
  • Ensures that all customer cases are responded to within the SLA, and in a professional manner
  • Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
  • Accountability for customer satisfaction
  • Contribution to the support knowledge base
  • Continuous improvement to the team’s processes and support service delivery
  • Hire, develop and train support team to match business requirements
  • Work with the leadership team to drive growth and transformation initiatives

Required skills and experience

  • Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
  • Leadership experience, and preferably team management experience
  • Confidence under pressure, with proven track record of high customer focus
  • Preferably fluent in two languages, English being primary one
  • Excellent communication skills (verbal and written)

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Sustaining Engineering Manager

What your day will look like

  • Manage and lead a distributed team of engineers
  • Hire, coach, mentor, provide feedback and career development guidance to your team
  • Manage & measure key performance indicators (KPIs), and training
  • Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
  • Demonstrate the very best of Canonical in customer interactions
  • Set and manage expectations with other engineering teams, senior management, and external stakeholders
  • Advocate and advance modern software development practices
  • Grow a healthy, collaborative engineering culture in line with the company value
  • Collaborate with other teams in the organisation
  • Work from home with global travel up to 10% for internal and external events

What we are looking for in you

  • Professional software delivery experience using C, C++, Go, Python, or similar
  • You are knowledgeable and passionate about software development
  • Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
  • Experience with version control systems such as git
  • Experience with debugging tools such as gdb, crash or other
  • Demonstrated strong commitment to testing methodologies and maintainable code quality
  • Excellent communication skills in the English language, both verbal and written
  • Experience with Linux, with a preference towards Ubuntu
  • Experience with Open Source and Open Source Business Models
  • People management experience in a support organisation is a strong plus

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Revenue Accountant

What your day will look like

  • Assist in the month end reporting process to deliver timely and accurate information
  • Have full responsibility for a part of the revenue recognition process relevant to your strengths
  • Assist with the year end audit process and statutory reporting
  • Support the finance team’s wider plans to prepare for an IPO
  • Improve the efficiency of financial processes and procedures and monitor compliance
  • Share knowledge between team members to ensure cover is available when needed
  • Actively develop your own skills to ensure current knowledge of applicable standards and regulations
  • Establish strong relationships with key colleagues outside the wider finance team

What we are looking for in you

  • Exceptional academic track record and subsequent career performance
  • Bachelor’s degree in Accounting or equivalent
  • Qualified accountant (ACCA, ACA, ACMA, CPA, etc.)
  • IFRS 15/ASC 606 revenue recognition experience
  • Experience at a large public accounting firm, or public multinational corporate accounting department preferred
  • NetSuite or similar systems experience a plus
  • Willingness to travel up to four times per year

Method of Application

Use the link(s) below to apply on company website.

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