Jobs
Canonical Recruitment (October 2024): Open Jobs/Vacancies Application
Canonical Recruitment (October 2024): Open Jobs/Vacancies Application
Canonical Recruitment (October 2024): Open Jobs/Vacancies Application
We deliver open source to the world faster, more securely and more cost effectively than any other company. If you’re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.
- Contents
- Open Jobs
- Method of Application
Support Engineering Manager
Key responsibilities
- Management of a professional support team, including skills development and performance management
- Operational control, shift scheduling, accountability for key performance indicators (KPIs)
- Ensures that all customer cases are responded to within the SLA, and in a professional manner
- Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
- Accountability for customer satisfaction
- Contribution to the support knowledge base
- Continuous improvement to the team’s processes and support service delivery
- Hire, develop and train support team to match business requirements
- Work with the leadership team to drive growth and transformation initiatives
Required skills and experience
- Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
- Leadership experience, and preferably team management experience
- Confidence under pressure, with proven track record of high customer focus
- Preferably fluent in two languages, English being primary one
- Excellent communication skills (verbal and written)
Sustaining Engineering Manager
What your day will look like
- Manage and lead a distributed team of engineers
- Hire, coach, mentor, provide feedback and career development guidance to your team
- Manage & measure key performance indicators (KPIs), and training
- Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
- Demonstrate the very best of Canonical in customer interactions
- Set and manage expectations with other engineering teams, senior management, and external stakeholders
- Advocate and advance modern software development practices
- Grow a healthy, collaborative engineering culture in line with the company value
- Collaborate with other teams in the organisation
- Work from home with global travel up to 10% for internal and external events
What we are looking for in you
- Professional software delivery experience using C, C++, Go, Python, or similar
- You are knowledgeable and passionate about software development
- Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
- Experience with version control systems such as git
- Experience with debugging tools such as gdb, crash or other
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Excellent communication skills in the English language, both verbal and written
- Experience with Linux, with a preference towards Ubuntu
- Experience with Open Source and Open Source Business Models
- People management experience in a support organisation is a strong plus
Revenue Accountant
What your day will look like
- Assist in the month end reporting process to deliver timely and accurate information
- Have full responsibility for a part of the revenue recognition process relevant to your strengths
- Assist with the year end audit process and statutory reporting
- Support the finance team’s wider plans to prepare for an IPO
- Improve the efficiency of financial processes and procedures and monitor compliance
- Share knowledge between team members to ensure cover is available when needed
- Actively develop your own skills to ensure current knowledge of applicable standards and regulations
- Establish strong relationships with key colleagues outside the wider finance team
What we are looking for in you
- Exceptional academic track record and subsequent career performance
- Bachelor’s degree in Accounting or equivalent
- Qualified accountant (ACCA, ACA, ACMA, CPA, etc.)
- IFRS 15/ASC 606 revenue recognition experience
- Experience at a large public accounting firm, or public multinational corporate accounting department preferred
- NetSuite or similar systems experience a plus
- Willingness to travel up to four times per year
Method of Application
Use the link(s) below to apply on company website.